1. Accuracy of Information
By registering with AIES, you confirm that all information provided to AIES and/or any affiliated or approved center is accurate, complete, and current. AIES reserves the right to verify any information submitted. Providing false, incomplete, or misleading information may result in denial of admission, suspension, or termination of enrollment without refund.
2. Admission and Enrollment
Admission to any course or program offered by AIES is at the sole discretion of AIES. Submission of an application or payment does not guarantee acceptance. AIES reserves the right to refuse admission or cancel enrollment at any time, to the extent permitted by applicable law.
3. Fees and Payments
All fees must be paid in full prior to accessing course materials, exams, or services. Failure to make payments may result in suspension or termination of access.
4. Examination Refund Policy
Refund requests for examinations must be submitted prior to scheduling or taking the exam. Once an exam has been taken, no refunds will be issued.
5. Online Course Refund Policy
Students enrolled in online courses are eligible for a full refund if requested within three (3) calendar days of initial access to the course. After this period, all fees are non-refundable.
6. Approved Centers – Attendance and Refunds
Students attending through AIES-approved centers are responsible for reviewing and complying with that center’s refund policies. AIES is not liable for disputes, refunds, or services provided by third-party centers.
7. Transfers, Deferrals, and Changes
Requests to transfer, defer, or modify enrollment may be granted at AIES’s discretion and may be subject to administrative fees. Approval is not guaranteed.
8. Course Access and Modifications
AIES reserves the right to modify, update, reschedule, or discontinue any course, program, or delivery format at any time. Where practicable, AIES will make reasonable efforts to provide advance notice to affected students.
9. Intellectual Property
All course materials and content made available by AIES are protected by intellectual property laws and are for personal, non-commercial educational use only. Students may not copy, share, distribute, reproduce, or record any materials without prior written permission.
10. Code of Conduct
Students are expected to maintain respectful and professional behavior. AIES reserves the right to remove or suspend any student for misconduct, including but not limited to harassment, cheating, disruption, or violation of policies, in accordance with applicable law.
11. Non-Degree Programs Disclaimer
AIES offers non-degree programs designed to enhance skills and improve employability. While these programs are career-focused, recognition of certifications may vary by employer, institution, or regulatory body. Students are responsible for verifying acceptance of credentials with relevant organizations.
12. Limitation of Liability
To the fullest extent permitted by applicable law, AIES shall not be liable for any indirect, incidental, special, or consequential damages arising from enrollment, participation, or inability to participate in any program or service.
13. Technology and Access
Students are responsible for ensuring they have the necessary technology, internet access, and equipment required to participate in online courses. AIES is not responsible for technical issues outside of its control.
14. Privacy and Data Use
By registering, students consent to the collection and use of their personal information for administrative, educational, and communication purposes in accordance with applicable privacy laws.
15. Right to Cancel Enrollment
AIES reserves the right to cancel or terminate a student’s enrollment for reasons including, but not limited to:
Such actions will be taken in accordance with applicable law. AIES’s decision shall be final.
16. Force Majeure
AIES shall not be held responsible for delays, interruptions, or cancellations caused by events beyond its reasonable control, including but not limited to natural disasters, technical failures, government actions, or public health emergencies.
17. Governing Law
This policy shall be governed by and interpreted in accordance with the laws of the State of California.
18. Dispute Resolution, Arbitration, and Class Action Waiver
Any dispute arising out of or relating to this policy or participation in AIES programs shall be resolved through binding arbitration, to the extent permitted by law, rather than in court. Arbitration shall be administered by the American Arbitration Association under its applicable rules. Students agree to resolve disputes on an individual basis only and waive any right to participate in class actions, class arbitrations, or representative proceedings. Students may opt out of arbitration by providing written notice within thirty (30) days of registration.
19. Policy Updates
AIES reserves the right to update or modify this policy at any time. Continued use of AIES services constitutes acceptance of any changes.